How American attitudes on telehealth have changed since the start of the pandemic

by Katie Adams Before the pandemic, 56.40 percent of Americans did not believe they could receive the same level of care from telehealth compared to in-person care, but recent polling shows 79.85 percent of Americans now say it is possible. Sykes surveyed 2,000 adults in March 2020 and March 2021 about their telehealth attitudes and experiences. Below […]

3 Ways to Humanize the Virtual Health Care Experience

For telehealth to remain a significant force in health care after the pandemic subsides, digital tools will have to take human emotions into account in the ways they support patients and care providers. A growing array of offerings are doing just that. They are aimed at helping both parties build trusting relationships.

Building Trust into Telehealth

Trust is harder to establish in a virtual conversation than in person. The limits of technology pose a variety of challenges. This article identifies them and makes recommendations for overcoming them.

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