Privacy Policy


Hippo UX, Inc., Hippo Technologies, Inc. and affiliates (together “Hippo” or “We”) respect the privacy rights of our subscribers, contributors, users and customers and are strongly committed to protecting your privacy. This Privacy Policy applies to the Healthcare Institute for Virtual Education (the “HIVE”), our websites, any newsletters, online forums and content subscribed to via the HIVE and our websites, digital subscriptions to the HIVE, information collected, viewed and available when you subscribe to online or print editions and versions of the HIVE and any other service or product of Hippo, including other websites, mobile applications, or other digital properties, as expressly indicated by Hippo such as through a link or other display of this Privacy Policy.

Collection and Use of Your Personal Information

Hippo, or where relevant a designated service provider, may collect personal information that you choose to provide or we may receive from other sources. This may include personal information you provide through the HIVE website, on third party websites and applications when subscribing digitally to the HIVE or other Hippo sites through registering for our services and products, through requesting certain Hippo services, products or information, by submitting the information to request a subscription, proposal, additional information and other materials regarding Hippo products, services and the HIVE subscription service and content.

We and certain designated service providers, may obtain the following types of personal information in connection with the HIVE and other Hippo sites: Name, email address, postal address, account names and passwords, or other contact information, signature, online identifier, Internet Protocol address or other identifiers, Professional industry, employment-related or education information; Internet website, application, advertisement information; Demographic information; Billing information, credit card number, expiration date, security code and/or other financial information.

Personal information is obtained directly from you, from others authorized to provide the information, from activity on the HIVE site, and from other parties with whom we work, such as our Affiliates, service providers, business partners, content contributors, HIVE sponsors, advertising technology providers, data analytics providers and social media networks. If you submit personal information about others, you represent and warrant that you are authorized to do so and that you have received authorization from the person about whom you are providing the information and that person has consented to have all information used, disclosed, and transferred in accordance with this Privacy Policy.

If you choose to link your Social Media or other third-party accounts to any of our services, we may obtain your personal information from those sources. You may disconnect this link at any time by visiting your account page on these third-party platforms or the settings page of your mobile device.

We use this information for the HIVE subscription service and carefully considered purposes which also benefit our subscribers, contributors and content providers, and which include some or all of the following:

● To provide and facilitate our services and products to operate our HIVE site, content, products, services and systems property to communicate with subscribers/you to help Hippo improve, upgrade, ,or enhance our services and products and develop new services and products;

● To provide support for our HIVE content, services and products, to maintain the quality and safety of products, content and subscription services and for our internal quality control purpose including debugging to identify and repair errors that impair existing intended site functionality to provide you with appropriate content, offers and promotions about services and products of Hippo or of other parties that may be of interest to you to enhance your experience with the HIVE site, including providing customized content or contextual advertisements and product offerings, and providing tailored services to analyze website usage, analyze use of the HIVE site, analyze and measure ad impressions, and to protect the interests, rights, safety, or property of Hippo or others and to monitor compliance with and enforce the terms of any agreement with Hippo to monitor to detect security incidents and protect against malicious, deception, fraudulent, or illegal activity and hold those responsible for that activity;

● Hippo or a designated service provider may also take any and all actions required or necessary to security and other protective purposes for subscribers, content providers and others.

● You may instruct the HIVE and Hippo at any time not to use your personal information covered by this Privacy Policy to provide you with subscription and information, offers related to other Hippo products and services and promotions by sending us an email to the HIVE contact address or through your account settings for your HIVE subscription.

Please note that this opt-out process may take some time to complete, consistent with all applicable laws.

Use of Cookies and Other Electronic Technologies

Hippo, the HIVE and the parties with whom we work (e.g. service providers, content providers, contributors, business partners, HIVE sponsors, ad/technology providers and others) may place, view, and/or use “cookies”, web server logs, web beacons, pixels or other electronic technologies to collet statistical and other information about our subscribers and their use of the HIVE site. This information may include information about your IP address, browser type, language, your mobile devices, geolocation data, the state or country from which you accessed the HIVE site, the webpages and content visited, the date and time of the visit, the website you visited immediately before and after visiting this Site, the number of links you click within this Site, the functions you use on the HIVE site, the types of articles and content you read, the data you use save on or download from this Site and the number of ties you view the HIVE site or an advertisement.

Hippo and the parties with whom we work including sponsors, contributors of content and our affiliates may use the information collected for various reasons including research, analysis and other market research and site content matters to better serve subscribers to this Site to compile aggregate and anonymous information about usage of the HIVE site and other websites, statistics and to study/research user experience. However, if you have deleted and disabled cookies, these uses will not be possible to the extent they are based on cookie information.

To assist Hippo with the uses described in this Privacy Policy, information collected about you and your use of the HIVE site or other websites may be aggregated, analyzed or combined with personal or other information about you from other online or offline sources. If you prefer that we not combine non-personal information that has been collected, through cookies, about your use of the HIVE Site or other websites with personal or other information about you, then please delete and disable cookies for each browser, on each computer you use to access the Web.

Most browsers are set to accept cookies by default. If you prefer, you can usually set your browser to disable cookies or to alert you when cookies are being sent. Likewise, most mobile devices allow you to disable the ability for geo-location information to be collected from your mobile device. The help function on most browsers and mobile devices contains instructions on how to set your browser to notify you before accepting cookies, disable cookies entirely, or disable the collection of geo-location data. You need to set each browser on each device you use to access the Web. Therefore, if you use multiple browsers (e.g. Chrome, Safari, Internet Explorer, Firefox, etc.) you should repeat this procedure with each one. Similarly, if you connect to the Web from multiple devices (e.g. work and home), you need to set each browser on each device. Depending on your jurisdiction, you may be able to utilize additional cookie management tools. However, if you disable certain cookies or refuse to accept a request to place a cookie, it is possible some parts of the HIVE site, such as surveys, polls, product sales and certain areas of the HIVE site for you will need to log in, will not function properly, and the advertising and product information you receive when you visit the HIVE site may not be tailored to your individual interests.

Disclosure of Your Personal Information

We may disclose your personal information with our affiliates (including affiliated websites under common ownership or control) and designated service providers, for the purposes set out in this Privacy Policy. Hippo may also disclose to third parties, including sponsors, researchers, contributors, our resellers and marketing partners, including data analytics providers and advertising networks, your use of our HIVE site and our other websites, including online identifier, Internet Protocol address, and internet or other electronic network activity information, and the services provided by us for the purposes set out in this Privacy Policy. We may disclose your personal information (excluding security photographs or video) with a sponsor, affiliate or other third party (“Third-Party Provider”) that provides you with offers or promotions that may be of interest to you. You may instruct Hippo at any time not to share your personal information covered by this Privacy with such Third-Party Providers by contacting us at the privacy compliance address contained within this Privacy Policy and submitting your email address to us. Please note that (i) this opt-out process may take some time to complete, consistent with applicable law; and (ii) even after such opt-out process is completed, your personal information may continue to be shared with our affiliates (including affiliated websites under common ownership or control) and designated service providers.

Hippo may also disclose your personal information to unaffiliated third parties if we believe in good faith that such disclosure is necessary to: (a) comply with any applicable law, rule or regulation, or in response to a subpoena, court order, or other legal process ; (b ) protect the interests, rights, safety, or property of Hippo or others; ( c ) monitor compliance with and enforce any terms of service on the HIVE site; (d) provide our services and products (including allowing a purchaser of Hippo UX, Inc. Hippo Technologies, or a Hippo affiliate or reseller to continue to serve you); (f) provide you with product and services offers, promotions and other materials from Hippo; or (g) operate the systems that provide our services and products property.

If you participate in certain features of the HIVE site (e.g. sharing news stories, use cases, research findings), please note that any information you or others voluntarily disclose through use of these features, becomes available to the public and/or other subscribers and users whom we and/or you have designated. If you choose to provide access to designated individuals, please be aware that any information you post or contribute will be visible to such individuals and/or subscribers for their use. Hippo is not responsible for the information that you or others choose to disclose publicly on the HIVE site, and neither Hippo nor others’ use of such information is subject to this Privacy Policy.

The collection, further use, and/.or disclosure of your information by Third-Party Providers or by other third parties is not the responsibility of Hippo. Rather, such collection, use, and/or disclosure is governed by the third parties’ privacy policies.


Accuracy, Security and Retention of Your Personal Information

Any personal information you provide to Hippo is kept on secure servers. Hippo uses security measures appropriate to the provision of the relevant service or product such as reasonable administrative, technical, personnel, and physical measures (a) to safeguard personal information against loss, theft, unauthorized use, disclosure, or modification; and (b) to ensure the integrity of the personal information. To help us protect your privacy, you should maintain the secrecy and confidentiality of any login ID and password you may need to use and have to set up the connection with your participation in the HIVE site’s services. Personal information is retained for as long as is necessary for the purpose for which it is collected, including legitimate business reasons, and/or legal and regulatory requirements.


Rights with Respect to Your Personal Information

Depending on the jurisdiction, you may the right to access, correct, delete or restrict use of certain personal information covered by this Privacy Policy. Depending on the jurisdiction, you may also have the right to request that we refrain from processing personal information other than subscription payment information. Please bear in mind that if you exercise such rights, this may affect our ability to provide our HIVE site service and other products, services and information to you. For inquiries about your personal information please contact us at the Hippo address listed at the end of this Privacy Policy. While Hippo will make reasonable efforts to accommodate your request, we also reserve the right to impose certain restrictions and requirements on such requests, if allowed or required by applicable laws and regulations.

Please note that it may take some time to process your request, consistent with applicable law.


California Privacy Rights

In addition to the foregoing, if you are a California resident, you may have the right, consistent with this Privacy Policy and applicable laws to request:

Certain information about our collection, use, sale, or disclosure of your personal information deletion of our personal information collected or maintained by us to opt-out of the sale of your personal information.

You also have the right to not receive discriminatory treatment for exercising these rights.

If you choose to exercise these rights, we ask you to provide sufficient information including the products and services you have used in the past, your state and country of residence, and contact information, in order for us to verify your identity and process your request. Depending on the types of requests, additional information may be requested by us.

You may use an authorized agent to submit a request on your behalf related to your personal information. If you choose to use an authorized agent, you should supply your agent with written permission to act on your behalf in relation to your request, and your agent must provide us with written, verifiable proof of such authorization before we process your request.

To exercise a right related to your personal information, please contact us by email at or writing to us at the mailing address provided at the end of this Privacy Policy. Hippo may share personal information related to tailored advertising, including online identifier, Internet Protocol address, and internet or other electronic network activity information, with third parties in ways that may constitute a “sale” under the California Consumer Privacy Act of 2018, as amended from time to time, for the purposes set out in this Privacy Policy. If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information by Hippo to its affiliates and/or third parties for their marketing purposes.

To make such a request, please send an email with your first name, last name, mailing address, email address and telephone number to the mailing address indicated on the last page of this Privacy Policy. Please include “California Privacy Rights” in the Subject line of your email or other correspondence.

You may also make such a request by writing to us at:

Hippo UX, Inc.

Attn: Legal Department

2999 W. 8 th Street

Washougal, WA 98671


Transfer of Your Personal Information To Other Countries

Some of the uses and disclosures mentioned in this Privacy Policy may involve the transfer and processing of your personal information to, from and in various countries that may have different levels of privacy than your country. By using our HIVE site, and products and services, you acknowledge and agree to such information processing and transfers, including to and in the United States. We implement appropriate safeguards, which may include but is not limited to European Commission standard data protection clauses and processes, to protect your personal information that is transferred. If this pertains to you, you may contact us by email at or at the address indicated the end of this Privacy Policy to obtain the Hippo Personal Data Protection Statement which provides information about the transfer of personal information from the EU, EEA, and Switzerland to the United States.


Links to Third Party Services

From time to time we may provide links or access to third-party websites or other digital properties, including social networking websites. Since we do not control third-party properties and are not responsible for any information you may provide while on such digital properties, we encourage you to read privacy policies on those websites before providing any of your information on such digital properties.


Questions Regarding This Privacy Policy

If you have questions regarding this Privacy Policy,, please contact us at Please include “Privacy” in the subject line of your inquiry. If you have complaints about Hippo’s processing of your personal information, you may have the right to contact the applicable supervisory authority.


Modifications to This Privacy Policy

We reserve the right to change this Privacy Policy at any time by indicating revisions through the “Last Updated” date at the top of the Privacy Policy. Such changes will be effective immediately upon posting.


Our Contact Address for Privacy Policy Information

For inquiries and requests for information regarding our Privacy Policy, please write to us at the following addresses:

Hippo UX, Inc.

Attn: Legal Department

2999 W. 8 th Street

Washougal, WA 98671


Don't miss out

Subscribe now for access to exclusive content.