Getting Started With

Hippo HMT-1

INITIAL SETUP

Charging your HMT-1

The first step is to charge your headset fully. First, locate the charging port under the cover and insert the USB-C cable. Then plug the cable into the power adapter and the adapter into a power outlet. The power button will blink red while charging and turn green when fully charged.

Determining eye dominance

Placing the display pod in front of your dominant eye will provide a more accurate preview and better visual information processing.

  1. To determine your eye dominance extend your arms out in front of you with palms facing away. Bring your hands together to form a small triangle with your thumbs and forefingers.
  2. With both eyes open, center a distant object within the triangle — such as a picture or clock. While maintaining focus on the object, close your left eye. If the item stays centered, you’re right-eye dominant, and you should place the display pod on the right side.
  3. If your hands no longer frame the object, you are left-eye dominant, and you should place the display pod on the left side.

If the object remains centered regardless of the eye you close, you are dominant eye neutral and can use either side.

Positioning your HMT-1

Start by positioning the display pod on your dominant eye side and bend the boom so it forms a slight “Z” shape. Place the device on your head so that it is horizontal with the ground.

The head strap should rest vertically over the top part of your head, so the device is positioned above your ears, along your temple area.

The display pod should be positioned towards your face’s centerline — the display in front of and slightly below your dominant eye and as close as possible.

Power up and connect
The power button is the round silver button on the headset above your ear. Press and hold down the button for about three seconds, then release. You will hear a sound in about ten seconds as the start-up sequence completes and the screen activates.

Fine-tune the position of the display pod until you can see the entire HMT home screen.

Connecting to Wi-Fi

The RealWear Explorer allows you to easily connect your device to the network, install applications, and provide you with an alternative method to control your Hippo HMT-1 device. With the RealWear Explorer you can use the computer mouse and keyboard to interface with your device.

  1. Install the RealWear Explorer on your Windows or Mac computer.
  2. Connect your HMT-1 device to your computer using the supplied USB cable and launch RealWear Explorer on your computer.
  3. Navigate to My Programs > Settings > Wireless Networks. Click the switch to turn Wi-Fi on, select the desired network and enter your network credentials.
Install Hippo Virtual Care APK

RealWear Explorer allows you to install the Hippo Virtual Care APK onto your HMT-1.

  1. Download the Hippo Virtual Care APK to your computer.
  2. Drag-and drop the APK file over the top right corner of the RealWear Explorer to complete the installation process.
Using voice commands

You can navigate and interact with your Hippo HMT-1 using your voice. Voice commands display as text in all caps. The following are global commands that work across all applications.

Navigate home will return you to the device home screen.

Navigate back will take you to the previous screen.

My programs navigate you to your programs folder, where you can launch Hippo Virtual Care.

My controls display the controls panel.

Show help will provide information on the commands associated with that particular screen.

Launch Hippo Virtual Care

The HMT Home Screen is the dashboard for the headset and the default screen when you power on the HMT. Voice commands control the Hippo HMT-1 headset. To launch Hippo Virtual Care, say “My Programs,” then say “My Hippo.”

Log in using QR code

The quickest way to log into Hippo Virtual Care from your headset is to scan the QR code provided in your welcome packet.

From the Hippo HMT-1 Log in screen, say, “Scan QR code,” and point the camera at the QR code. To enter your PIN say “Numbers” and speak the words displayed beneath each number. These words are dynamically generated to protect your unique PIN.

You can reset your PIN from the Hippo Virtual Care Client Portal.

THE BASICS

Join an event

FromMy Events, say the title of the event you’d like to join and say “Call”. You can choose whether or not you want the video and microphone turned on before you enter the meeting in the preview window.

From the event details, you can view the participants and notes regarding the event. You can modify an event from the Hippo Virtual Care Client Portal.

Place a call

You can quickly get in touch with a contact directly from their card. State the contact’s name and say, “Call.”

To place a call to multiple individuals, say “Select” followed by each contact’s name. After all the participants have been selected, say, “Call.”

Add participants to call

To invite others during a meeting, say “Participants” to view the participants panel. Saying “Add” will display your contacts list. Select the individuals you would like to invite by saying “Select” followed by each contact’s name. After all the new participants have been selected, say, “Add.”

Start a chat

FromMy Contacts, you can chat with one or more individuals. State the contact’s name and say, “Chat.” Dictate your message and say “Send.”

To place a call to multiple individuals, say “Select” followed by each contact’s name. After all the participants have been selected, say, “Chat.”

Interacting with notifications

You will see notifications for new events, incoming calls, or chats. The actions you can take vary based on the notification type. State the action you’d like to take, such as “Accept” or “Retry.”

Additional support resources

The first step is to charge your headset fully. First, locate the charging port under the cover and insert the USB-C cable. Then plug the cable into the power adapter and the adapter into a power outlet. The power button will blink red while charging and turn green when fully charged.

Placing the display pod in front of your dominant eye will provide a more accurate preview and better visual information processing.

  1. To determine your eye dominance extend your arms out in front of you with palms facing away. Bring your hands together to form a small triangle with your thumbs and forefingers.
  2. With both eyes open, center a distant object within the triangle — such as a picture or clock. While maintaining focus on the object, close your left eye. If the item stays centered, you’re right-eye dominant, and you should place the display pod on the right side.
  3. If your hands no longer frame the object, you are left-eye dominant, and you should place the display pod on the left side.

If the object remains centered regardless of the eye you close, you are dominant eye neutral and can use either side.

Start by positioning the display pod on your dominant eye side and bend the boom so it forms a slight “Z” shape. Place the device on your head so that it is horizontal with the ground.

The head strap should rest vertically over the top part of your head, so the device is positioned above your ears, along your temple area.

The display pod should be positioned towards your face’s centerline — the display in front of and slightly below your dominant eye and as close as possible.

The power button is the round silver button on the headset above your ear. Press and hold down the button for about three seconds, then release. You will hear a sound in about ten seconds as the start-up sequence completes and the screen activates.


Fine-tune the position of the display pod until you can see the entire HMT home screen.

The RealWear Explorer allows you to easily connect your device to the network, install applications, and provide you with an alternative method to control your Hippo HMT-1 device. With the RealWear Explorer you can use the computer mouse and keyboard to interface with your device.

  1. Install the RealWear Explorer on your Windows or Mac computer.
  2. Connect your HMT-1 device to your computer using the supplied USB cable and launch RealWear Explorer on your computer.
  3. Navigate to My Programs > Settings > Wireless Networks. Click the switch to turn Wi-Fi on, select the desired network and enter your network credentials.

RealWear Explorer allows you to install the Hippo Virtual Care APK onto your HMT-1.

  1. Download the Hippo Virtual Care APK to your computer.
  2. Drag-and drop the APK file over the top right corner of the RealWear Explorer to complete the installation process.

You can navigate and interact with your Hippo HMT-1 using your voice. Voice commands display as text in all caps. The following are global commands that work across all applications.

Navigate home will return you to the device home screen.

Navigate back will take you to the previous screen.

My programs navigate you to your programs folder, where you can launch Hippo Virtual Care.

My controls display the controls panel.

Show help will provide information on the commands associated with that particular screen.

The HMT Home Screen is the dashboard for the headset and the default screen when you power on the HMT. Voice commands control the Hippo HMT-1 headset. To launch Hippo Virtual Care, say “My Programs,” then say “My Hippo.”

The quickest way to log into Hippo Virtual Care from your headset is to scan the QR code provided in your welcome packet.

From the Hippo HMT-1 Log in screen, say, “Scan QR code,” and point the camera at the QR code. To enter your PIN say “Numbers” and speak the words displayed beneath each number. These words are dynamically generated to protect your unique PIN.

You can reset your PIN from the Hippo Virtual Care Client Portal.

FromMy Events, say the title of the event you’d like to join and say “Call”. You can choose whether or not you want the video and microphone turned on before you enter the meeting in the preview window.

From the event details, you can view the participants and notes regarding the event. You can modify an event from the Hippo Virtual Care Client Portal.

You can quickly get in touch with a contact directly from their card. State the contact’s name and say, “Call.”

To place a call to multiple individuals, say “Select” followed by each contact’s name. After all the participants have been selected, say, “Call.”

To invite others during a meeting, say “Participants” to view the participants panel. Saying “Add” will display your contacts list. Select the individuals you would like to invite by saying “Select” followed by each contact’s name. After all the new participants have been selected, say, “Add.”

FromMy Contacts, you can chat with one or more individuals. State the contact’s name and say, “Chat.” Dictate your message and say “Send.”

To place a call to multiple individuals, say “Select” followed by each contact’s name. After all the participants have been selected, say, “Chat.”

You will see notifications for new events, incoming calls, or chats. The actions you can take vary based on the notification type. State the action you’d like to take, such as “Accept” or “Retry.”

Additional support resources