Part I: The Promise of Telehealth – A Cautionary Tale

The massive pandemic-driven expansion of telehealth will have a consequential, enduring impact on the health care delivery system. However, telehealth’s future role in health care delivery is deeply uncertain in terms of its appropriate use across the stages of patient care, among myriad disease types and discrete clinical care needs, and amid uncertainty in payment and provider operational models.

Telehealth is fundamental to care. The Senate must act like it.

by Kevin B. O’Reilly The AMA and more than 300 other physician, health care and patient organizations are calling on the U.S. Senate to follow the example set by a bipartisan 416–12 vote in the House of Representatives and continue regulatory and payment telehealth flexibilities for at least two years. Access through telehealth “has been transformational—patients now […]

Medicare Telehealth Services During the First Year of the Pandemic: Program Integrity Risks

WHY WE DID THIS STUDY The COVID-19 pandemic created unprecedented challenges for how Medicare beneficiaries access health care. In response, the Department of Health and Human Services (HHS) and CMS took a number of actions to temporarily expand access to telehealth for Medicare beneficiaries. In addition, CMS temporarily paused several program integrity activities, including medical […]

To Integrate Virtual Care, Start By Redefining The ‘Visit’

As a result of the COVID-19 crisis, we’ve already laid the foundation of a new way of operating and blending both in-person and virtual care. Regulators and policy makers can facilitate this by fostering policies for asynchronous—and not “building-bound”—billing layers on top of the current fee-for-service infrastructure.

Is virtual care the key to better, more equitable health outcomes?

By  Stephanie Schomer It wasn’t so long ago that the idea of taking a doctor’s appointment over Zoom was unfathomable — and even unappealing — to the bulk of consumers. Times, of course, have changed. In early 2020, just 7% of people in the U.S. had met with a healthcare provider virtually; by mid-2021, that number […]

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