#ATA2021: The Long-Term Outlook on Virtual Care for Providers and Employers

by Teta Alim Virtual care services rapidly deployed and widely used during the COVID-19 pandemic have staying power beyond the immediate health crisis. It’s not just patients who are satisfied with telemedicine — healthcare providers also have touted its benefits.The COVID-19 HealthCare Coalition’s 2020 Telehealth Impact Study physician survey found that 50 percent of providers strongly agreed with the statement, “Telehealth has improved the timeliness of care for my patients.” And the group’s patient survey found that a majority of patients agreed or strongly agreed with the statement, “I was very satisfied with the care I received during that visit.”So, what are the next steps for virtual care beyond the pandemic? From informal caregivers to large employers, experts at the American Telemedicine Association’s 2021 virtual conference shared their perspectives on the benefits of quality training, the need to recognize care that is often unpaid and how businesses can lead the way for dig...

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