Telemedicine set for steady rise after pandemic: Experts

by Louise EsolaTelemedicine, cited in a recent survey as having had the largest impact on workers compensation during the COVID-19 pandemic, appears poised to keep growing even as states reopen, experts say.San Diego-based comp technology company Mitchell International Inc. found in a recent survey of 100 claims professionals that 35% of workers compensation claims organizations that have implemented new technology during the COVID-19 pandemic say telemedicine is the technology that has had the largest effect on business. In early 2020, that figure stood at 32%.“Telemedicine continues to emerge as a really strong trend in work comp,” said Rebecca Morgan, Kansas City, Missouri-based vice president of product management for Mitchell’s Casualty Solutions Group who headed the survey.“There was a demand for a lot more telehealth services during the stay-at-home orders,” she said. “But that did come back down at the end of it when we began to open back up. Yet some of it has certainly stuck,...

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