By Simon MacGibbon
We know a virtual care system for patients and clinicians is immensely beneficial, empowering patients to take control of their health, supporting optimal clinical management, and predicting and preventing life-threatening events through reliable intervention. Mercy Health’s virtual hospital Mercy Virtual has reduced hospitalizations by approximately 50%, for instance, and has significantly lowered the overall cost of care for high-risk patients living with chronic diseases.
The ability to capture and surface data through remote monitoring is a necessary component of a high impact virtual care program. If used effectively, virtual care can dramatically improve patient outcomes, but at what cost? In this article, we discuss a critical obstacle to scaling virtual care that has the potential to dampen its transformative expectations.
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